Privacy Policy

Privacy Policy

Introduction

Welcome to https://shower-installation-expert.vibereports.co.uk (referred to as “our website” or “we,” “us,” or “the Company”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, and handling of information from our users in adherence to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), along with Colorado’s, Utah’s, Connecticut’s, Virginia’s, South Africa’s, and any other applicable state or regional laws.

Scope

This policy applies to all aspects of our website, including but not limited to:

Please note that this policy does not cover third-party websites, applications, or services accessible via links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy governs your interactions with us when:

  • You create an account and use our applications or services
  • You visit our website and interact with its features
  • We communicate with you via email, calls, texts (SMS), or other channels

Personal Data Collection

We collect various types of personal data to enhance your user experience and provide tailored services. The categories of information we gather include:

  • Account Information: Details required to create and manage your account, such as name, username, and email address.
  • Payment Information: Transaction details, payment method information, and billing addresses for processing purchases or subscriptions.
  • Financial Information: Data related to your financial status, credit history, or banking information, if provided.
  • Purchase Information: Records of products or services purchased from us, including quantities and order dates.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device tokens, or advertising IDs.
  • Location Data: Geolocation data provided by your browser or device when you interact with our services.
  • Feedback and Reviews: Comments, ratings, and reviews left by users regarding our products or services.
  • Social Media Information: Details from social media platforms when you connect or interact with us through these channels.
  • Product Information: Data about the products you view, search for, or purchase on our website.

We collect this data through various methods: user input forms, account settings, browsing interactions, analytics tools, cookies, and third-party service providers.

Cookies

We use cookies to enhance your experience on our website and gain insights into user behavior. Cookies are small text files stored on your browser or device that serve different purposes:

  • Strictly Necessary: These cookies enable core functionalities such as logging in, navigating through pages, and accessing secure areas of the site. They cannot be blocked without affecting the website’s basic functionality.
  • Preference: Cookies in this category remember your preferences, language settings, and display options to provide a personalized experience.
  • Analytics: We use analytics cookies to gather information about how visitors interact with our website, including metrics on page views, time spent, and user engagement. These insights help us improve the site’s performance.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations or valid business interests. Once the retention period expires or when the purposes cease to apply, we delete or anonymize your data.

Security Measures

The security of your personal data is a top priority. We implement robust organizational and technical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption of data at rest and in transit
  • Secure third-party processing partners who adhere to strict data protection standards
  • Regular security assessments and updates to identify and mitigate potential vulnerabilities

Children’s Privacy

We do not intentionally collect personal data from children under the age of 18. If you are a parent or guardian and believe we have collected such information, please contact us at the details provided below, and we will take steps to delete it.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to correct or update inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data, under certain circumstances.
  • Restriction: The right to limit the processing of your personal data in specific situations.
  • Portability: The right to receive a copy of your personal data in a structured, commonly used format, and to transfer it to another controller.
  • Objection: The right to object to the processing of your personal data for legitimate interests or direct marketing purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.

To exercise these rights, please contact our Data Protection Officer using the details provided below. We will respond to your request as quickly as possible and within applicable legal timeframes.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be notified on our website, and revised policy versions will be effective immediately upon posting. We encourage you to review this page periodically for the latest information.

Contact Information

For any queries related to privacy, data protection, or this Privacy Policy, please contact us:

We value your trust in our commitment to protecting your privacy.